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Privacy Notice

I am committed to protecting your privacy and ensuring that your personal information is handled securely. This privacy notice explains how I collect, use, and protect your personal data when you interact with my website, contact me through my online forms, or use my services.​​​​

What information I collect

When you contact me through my website or booking forms, I collect the following personal information:
 

  • Your name

  • Your email address

  • Your phone number

  • Any other information you choose to include in your message or consultation request

How I use your information

The personal information you share with me is used solely to:
 

  • Respond to your inquiries or requests

  • Schedule and manage your appointments

  • Send you invoices

  • Provide you with information about my psychotherapy services

  • Follow up on consultations or therapy sessions as needed

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I will not share your information or use your information for marketing purposes.

​​​​​​​Data sharing and disclosure

I will not share your personal data with any third parties unless required by law or necessary to facilitate services related to your therapy (e.g., secure booking software or payment processors). Your information will never be sold or shared for marketing purposes. Note that anonymized notes from a consultation may be shared verbally for the purpose of clinical supervision, with no personally identifiable information disclosed.

​​​Data security​

​​​I take the protection of your personal data seriously. I use secure methods to store and transmit your information, including encrypted communications. While I make every effort to safeguard your data, please be aware that no online data transmission is 100% secure.​

​​​Retention of data

I will retain your personal data only for as long as necessary to respond to your inquiry, provide therapy, or comply with any legal or regulatory requirements. Once I no longer need your data, I will delete it.

​​​Your rights​

​​​You have the right to: access the personal data I hold about you, request corrections to any inaccurate or incomplete information, request the deletion of your personal data (where applicable), object to or restrict the processing of your personal data

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If you wish to exercise any of these rights, please feel free to contact me.

© Therapy with Mel

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Psychodynamic Psychotherapist

British Psychoanalytic Council

Registration number: 26587

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